Salmat BusinessForce is the result of the merger between Salmat Limited's Business Process Outsourcing division and Hermes Precisa Pty Ltd (HPA) in November 2007.

Salmat Limited was established in 1979 by Philip Salter and Peter Mattick, commencing operations as a letterbox distribution network.  From there, the company quickly expanded into a national operation and developed the laser printing and direct mailing business.  Salmat was listed on the ASX (code: SLM) in December 2002.

HPA was originally established in 1989 through the merger of Endata, Datamail and Bell & Howell Australia. HPA was listed on the ASX in December 2000 and traded as a public company until 2007, when all shares were sold to Salmat through a scheme of arrangement.

Both Salmat and HPA's growth over the past decades has been supported by a focus on continued innovation and the development of superior relationships with clients, employees, shareholders and strategic partners.

Today, Salmat BusinessForce is the undisputed leader in its industry, serving blue chip clients across the Asia Pacific region.

We aim to help make your business better. Succeeding in today's rapidly changing markets demands expertise and efficiency at every level of an organisation. You can achieve this in a strategic and cost-efficient manner by outsourcing to BusinessForce.

BusinessForce can reengineer and improve your processes to save time, money and resources. We don't just replicate your work in a different location: we work hard to improve your processes and keep on looking at ways to achieve even better results over time.

BusinessForce specialises in the effective management of outbound business communication, such as invoices or credit card statements; inbound communication such as insurance claims; and 'on demand' information such as customer transaction records or land titles.

We employ a comprehensive toolkit of services to build customised client solutions: from relatively simple print and mail services through to highly complex re-engineered business process solutions.

Central to our success is a dedicated team of people, expert in the services we provide. We have almost 2000 staff in our network of branches across Australia and Asia.

When resourcing your projects, BusinessForce appoints a dedicated account manager and client service officer to each job. BusinessForce project staff become immersed in each application and take personal responsibility for your project's success. We frequently receive positive feedback from clients about our team and their dedication to achieving the best possible outcome, every time.

BusinessForce acts as a business partner to your organisation, rather than simply a service provider. Cross-functional teams within BusinessForce work closely with you, so that shared knowledge and skills may be applied. Your organisation is always aware of project progress and any relevant issues.

Our approach follows a logical sequence: designing solutions that resolve your specific challenges; developing customised applications; deploying complex processes via streamlined implementation; and delivering successful, high-quality outcomes.

Our systems ensure optimal delivery of service, covering areas such as quality, disaster recovery, security and privacy policy. These systems are regularly reviewed by third party professionals.

BusinessForce has also met stringent requirements to gain the status of 'Endorsed Supplier' from the Australian Government, which certifies that we are commercially viable to deal with tenders under the specified quality surveillance threshold.

You will be in good company as a client of BusinessForce. Our track record of consistent, high quality performance has resulted in a blue-chip client base and long-term customer retention. Our clients include many of Australia's leading businesses and major government bodies. Our case studies on this site feature just a few of the organisations with whom we work.