BusinessForce's leadership team is an important part of our ongoing success. This group of senior managers oversees the day-to-day running of the business, ensuring that our long-term strategies are reflected in current operations.

BusinessForce's leadership team comprises:

Mark Beckett - Chief Financial Officer 
David Besson - Chief Operating Officer
Neil Brener - General Manager, Integration
Bob Cook - Chief Information Officer
Terence Daly - Managing Director
Scott Goleby - General Manager, Sales
Phil Hadcroft - General Manager, Strategy
Wayne Kingston - General Manager, Direct Headquarters
Michael Van Den Elzen - General Manager, Strategic Solutions Group

Few companies can boast a team with such depth of knowledge and experience. BusinessForce's leadership team has an average length of service of more than twelve years, in addition to even more extensive industry experience.

BusinessForce has international reach and capability, with offices and production facilities in Sydney, Melbourne, Brisbane, Adelaide, Canberra, Perth and Newcastle within Australia, as well as in Hong Kong, Taiwan and the Philippines. Each of these branches is headed by a local manager with intimate knowledge of the local market and individual client applications.

BusinessForce's branch managers are:

Adelaide: Chris Wall
Brisbane: Rebecca Linton
Canberra: Murray Van Teulingen
Melbourne: Rob Gibson
Newcastle: David Close
Perth: Patrick Ward
Sydney: Peter Hartley
Asia: Iain Cleveland

There are a number of different people you may deal with when working at BusinessForce. The roles and responsibilities of these key contacts are outlined below.

Account manager: usually your first point of contact, your account manager confirms the scope of your project and oversees its development and ongoing progress.

Implementation team: responsible for putting your job into operation in our production facility.

Client service officer: your main day-to-day contact once your project is implemented.

Pre-press department: manage the specification, production and output of pre-printed materials and ensure compliance with downstream equipment requirements.

Research and development department: design all major tailored client applications.

IT consulting services team: implement complex IT solutions and conduct any training.

Scanning department: scan and digitise client documentation for repository or media.

Production supervisors: responsible for the delivery of all work by their team and are accountable for the timeliness and quality of output.

National support: provides an IT help desk service for clients during extended business hours and after hours by agreement.