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Latest News
Take charge of customer communications

In a world of fragmenting media, shorter attention spans and fickle loyalties, it’s never been more important to make sure you’re communicating appropriately with every one of your customers.

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News Archive
New name: Salmat BusinessForce
Close on the heels of the merger between Salmat's BPO division and HPA comes a new name for the combined group: Salmat BusinessForce. Read more
Innovations Autumn 2005
Read about how HPA worked with HIC and Queensland Rail on new scanning systems; and how business can leverage the 'must read' factor of its essential mail in the latest issue of innovations magazine.  Click on the link to view and download a copy of this issue. Read more
Innovations Winter 2005
Learn how the Australian Mathematics Trust expedited the processing of student entries in Australia's largest education event; and how adding variable colour to Pinpoint's loyalty program newsletter delivered measurable results.  In our feature article, read about the pitfalls and potentials for customer data held by your organisation.  Click on the link to view and download a copy of this issue of innovations. Read more
Innovations Spring 2005
Find out how HPA helped Diabetes Australia's Victorian branch streamline their ordering and distribution functions; plus how the National Archives of Australia is preserving irreplacable documents for future generations.  This issue of innovations also looks at the topic of blogging in the corporate arena: find out how this growing phenomenon might affect your business. Read more
Innovations Autumn 2006
Read about how HPA helped Brisbane Airport eliminate the time and hassle associated with smaller mailouts; plus how Boral has reduced costs and increased efficiencies with colour. Also in this issue, we look at the topic of offshore outsourcing and what implications this trend holds for Australian business. Read more
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