Mail, fax and electronic delivery
Salmat can receive your data as a single input and create multiple output files via mail, fax, email, internet and SMS, in accordance with your instructions. We can also automatically redirect any failed deliveries to an alternative channel. You also have the flexibility to update delivery instructions for any recipient at any time.
Output reconciliation and reporting
You need to be sure that your communication took place at the right time, in the right formats, with the right people. Our integrity systems ensure that outbound communication is complete and correct prior to release. These systems also produce full reconciliation reports and custom reports as required.
Electronic document presentation
As well as offering an email delivery service, Salmat can post customer bills, statements and other documents on your corporate website or via a consolidator site. Customers can enjoy an extended range of options including the ability to view current and historical bills; the opportunity to integrate data into their own accounting software; and immediate access to relevant information web links.
Salmat can also establish an online payment system that gives your customers even more bill management options and can decrease your processing costs. We are experienced in building systems to handle multiple payment types and even multiple currencies. We also provide payment and reconciliation reports to help you manage accounts receivable.
Our document fulfilment service enables fast, accurate responses to a range of inbound queries. It is suitable for high-frequency and high-volume demand and can be customised to meet your needs: from a simple 'pick and pack' service to a fast, full-colour print on demand process that allows you to personalise information for each individual customer.
