Client
AlintaGas
Commonwealth Bank
Department for Administrative and Information Services
Diners Club
Electoral Commission Queensland
Land Victoria
Loyalty Pacific
NSW Department of Education and Training
Origin Energy
Queensland Transport
TNT
Wesfarmers
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Customised solutions
AlintaGas
Timing and logistics were the two key challenges facing AlintaGas when it proceeded with its Initial Public Offer project in 2000.
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Commonwealth Bank
The Commonwealth Bank sought Salmat BusinessForce's assistance in developing its new Online Statements service.
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Department for Administrative and Information Services
The Department for Administrative and Information Services' Land Services Group needed to upgrade their electronic land title system with a reliable new service.
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Diners Club
Diners Club was looking at ways to use their monthly statement to deliver more targeted communication to members. Salmat BusinessForce, along with partners Vectis and Digital Alchemy, stepped in to help.
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Electoral Commission Queensland
The 2004 state election in Queensland was not just a test of the government - it was also a test of the Electoral Commission of Queensland's (ECQ) new system for formatting, scanning and reconciling voter lists.
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ING Australia Limited
ING needed to communicate important superannuation law changes to its members. They also sought to increase funds under management via roll-over activity and additional contributions, plus collect unrecorded tax file numbers.
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Juvenile Diabetes Research Foundation
Maintaining and growing donations from its regular donor base is the financial lifeblood of JDRF. With a major mail campaign approaching, JDRF sought new ways to increase response rates and donation amounts.
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Land Victoria
Land Victoria is responsible for managing the register of all property in the state. It needs to ensure that the records it holds are accessible while protecting them from loss or damage.
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Loyalty Pacific
Fly Buys card holders treat their Points Summary statements as seriously as bank statements, so accuracy and timeliness are vital.
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NSW Department of Education and Training
The NSW Department of Education mails out cheques for more than one million school children each year.
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Origin Energy
As an organisation sending out large volumes of essential mail, Origin is constantly looking at ways to use this communication more effectively.
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Queensland Transport
A new automated tolling system brought many benefits but also the challenge of toll evasion. We stepped in to help develop an efficient and robust offence notice management solution.
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TNT
TNT needed to get on top of customer queries about parcel deliveries to improve service levels and customer satisfaction.
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Wesfarmers
Wesfarmers sought to improve their billing processes to help make it an easier process for both themselves and their customers.
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