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Direct Headquarters
Direct Headquarters (Direct HQ) is Salmat’s specialist one-to-one data, strategy, planning and project management group. Read more about how Direct HQ can help ensure that every one of your customer interactions is more relevant, more efficient and more effective.
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Innovations magazine
Read the latest issue of Innovations magazine, showcasing case studies and business news.
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New name for merged business
Close on the heels of the merger between Salmat's BPO division and HPA comes a new name for the combined group: Salmat BusinessForce.
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Shareholder information
Contact details for any queries about your previous shareholding in HPA.
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Outsourced Business Solutions
BusinessForce specialises in streamlining business processes by understanding your business rules and your customers' expectations. We customise our services to fit your business and if necessary BusinessForce can develop new process and technologies specifically for your business. We have a core complement of solutions built on an extensive range of capabilities.
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Inside Salmat BusinessForce
Featured Project Commonwealth Bank
The Commonwealth Bank sought Salmat BusinessForce's assistance in developing its new Online Statements service.
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Take charge of customer communications

In a world of fragmenting media, shorter attention spans and fickle loyalties, it’s never been more important to make sure you’re communicating appropriately with every one of your customers.


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Company Profile
Information about BusinessForce, including key staff and more.
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Quality
We take quality seriously at BusinessForce. Learn about our quality policy and improvement processes.
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