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Direct Headquarters
Direct Headquarters (Direct HQ) is Salmat’s specialist one-to-one data, strategy, planning and project management group. Read more about how Direct HQ can help ensure that every one of your customer interactions is more relevant, more efficient and more effective.
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Innovations magazine
Read the latest issue of Innovations magazine, showcasing case studies and business news.
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New name for merged business
Close on the heels of the merger between Salmat's BPO division and HPA comes a new name for the combined group: Salmat BusinessForce.
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Shareholder information
Contact details for any queries about your previous shareholding in HPA.
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Outsourced Business Solutions
Salmat specialises in streamlining business processes by understanding your business rules and your customers' expectations. We customise our services to fit your business and, if necessary, can develop new process and technologies specifically for your business. We have a core complement of solutions built on an extensive range of capabilities.
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Inside Salmat BusinessForce
Featured Project Commonwealth Bank
The Commonwealth Bank sought Salmat's assistance in developing its new Online Statements service.
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Innovations Summer 2009/2010

Our focus this Summer is the customer, and in this issue we look at customer engagement. We observe ING's use of Salmat's intelligent call centre routing capability, and delve into Salmat's partnership with Data Action in providing affordable e-Statement solutions for credit unions.


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Company Profile
Information about Salmat, including key staff and more.
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Quality
We take quality seriously at Salmat. Learn about our quality policy and improvement processes.
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