Solutions
Outbound Solutions
Essential Mail
Direct Mail
Inbound Solutions
Response Management
Results Processing
Online Solutions
Information Management
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Overview
BusinessForce delivers outsourced services in business communication and data processes, encompassing the complete cycle of outbound, inbound and online communication. While some clients require help with processes that feature just one direction of communication flow (e.g. outbound), most of our solutions integrate multi-directional flows.
Outbound
Essential and direct
communication
Essential Mail - small
Essential Mail
Design, production and distribution of critical business communication such as bills, statements, notices and renewals.
Direct Mail Overview
Direct Mail
Design, production and distribution of targeted marketing material aiming to increase awareness, sales or memberships.
Inbound
Response management and rules-based processing
Response Management - Front
Response Management
Managing the collection and processing of requests and responses such as insurance claims, remittances and general inbound mail.
Results Processing - Front
Results Processing
Managing the collection, collation and analysis of responses to election polls, surveys and exams.
On demand
Information access, maintenance and storage
Information Management - Front
Information Management
Enabling organisations to effectively store, access and repurpose information such as customer accounts, land titles, membership records or invoices.
Capabilities
We draw on a comprehensive toolkit of capabilities to develop streamlined solutions that improve the way your organisation manages these business processes.